Privacy Policy

1. Atam Mission

Atam ID’s mission is to facilitate sharing of valuable sensitive information in a completely secure and controlled manner.

We believe your data belongs to you and should be under your control at all times.

We never collect or share any information without your consent.

2. Identity and Information Verification

It can be useful to have your data verified by a trusted party in order to prove details such as your name, date of birth, citizenship, exam results or eligibility to drive a particular vehicle.

In a physical world, this can sometimes be easier (e.g. with documents such as passports, driving licences and other formal documents) although far from error-prone and risk-free, and far less convenient.

In a digital world sharing this information becomes more difficult as authenticity of digital documents is harder to prove.

Atam ID acts in one of two ways in order to verify and record this in a way that allows you to prove information you may wish to share to others;

  1. As a verifier of information provided
  2. As broker for specialist trusted 3rd parties

We never do this without permission, and we never share any personal information unless you have explicitly requested that we share this information; for example, when you sign up or login to a service that uses Atam ID.

3. Information Security and Encryption

We are unable to decrypt sensitive information you may have provided; when you share your data with a 3rd party you are providing them with an encrypted key to decrypt the information, that only they themselves can decrypt.

Information is not only secured at the transport level (using SSL certificates; the same level of encryption as your bank uses) but at the message level too (even when the data gets to us, we are unable to decrypt it, unless you have shared it explicitly with us).

When you share data with a 3rd party, they provide you with their public key. This is then used to encrypt a unique key that you provide, that only they can decrypt, to be used for decrypting your data.

4. Third Party Data Processors

Atam ID partners with a number of specialist providers of verification services.

These may vary from time-to-time depending on the requirements of Atam’s clients.

Data Processors are carefully assessed prior to being integrated into the Atam ID ecosystem to ensure that all regulations are complied with (for example, GDPR).

5. Data Retention

Atam retains encrypted data (not accessible by Atam) on its own servers for as long as is required by the client, provided legislation has been complied with.

Atam partners may hold data for the same period.

Data will only be retained until it is no longer required, and will then be deleted.

Atam clients are required to stipulate their data retention requirements, legal basis for doing so, and confirmation that this is made clear in their own privacy policy.

6. Right To Erasure

Under Article 17 of the GDPR, you have a “right to be forgotten”. You may request that all data we hold about you is deleted.

By providing us with your public key we can identify all data that is held about you; at your request we will delete this data.

However, for legal reasons, our client may need to hold your data for compliance reasons. If this is the case, this will be made clear as part of their terms of service and privacy policy.

Atam is primarily a Data Processor for other organisations.

7. Right to Portability

Atam ID facilitates sharing of sensitive personal information with trusted parties.

As an end-user of Atam ID services, you may share data with anybody you trust.

Under Article 20 of the GDPR, you may request a copy of the personal data we hold on you. As this data is encrypted, and only you can unencrypt this data, you already have everything in your phone.

8. Personal data of Children

We don’t currently provide services to children under the age of 18 and we reserve the right to delete any information we may receive from a child under this age. We may receive information about children in certain situations, such as an insurance claim or a customer service dispute. If that happens, we will only collect and use that information with the consent of the child’s parent or guardian.

We will be providing services to help parents or guardians securely manage verified information on behalf of their children in future at which point we will ensure our policy on treatment of this data is clear.

9. Atam Website Privacy Policy

9.1 Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, make a payment, register on the site, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name and email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.

9.2 Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

9.3 Web browser cookies

Our Site uses “cookies” to enhance User experience. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site might not function properly.

9.4 How we use collected information

ATAM ID Technologies Limited may collect and use the User’s personal information for the following purposes:

  • To personalise user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • To improve our Site

We may use feedback you provide to improve our products and services.

  • To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

  • To administer a content, promotion, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic emails

We may use the email address to respond to their inquiries, questions, and/or other requests.

  • To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

9.5 Google AdWords Remarketing

ATAM ID Technologies Limited uses the Google Adwords Remarketing service to advertise on third party websites (including Google) to previous visitors to our Site. Google AdWords Remarketing is a remarketing and behavioural targeting service provided by Google. It connects activity on we digital.je with the Adwords advertising network.

Google AdWords Remarketing places a cookie on your computer. This cookie does not identify you or give us access to your computer. The cookie allows us to show you relevant advertisements across the Google Advertising Network based on pages of the ATAM ID Technologies Limited Site that you have viewed.

Any data that ATAM ID Technologies Limited collects will be used in accordance with this Privacy Policy and Google’s privacy policy.

You can opt out of Google Adwords Remarketing by visiting http://www.google.com/settings/ads.

You can opt out of all third party cookie advertising by visiting http://www.networkadvertising.org/choices.

9.6 How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

9.7 Sharing your personal information

We do not sell, trade, or rent Users’ personal identification information to others. We do not share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with others.

9.8 Third party websites

Users may find content on our Site that links to the sites and services of our clients, partners, suppliers, advertisers, and other third parties. We do not control the content or links that appear on these third party sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

9.9 Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

10. Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: info@atam.id

Updated 17th August 2018